Absolute Certainy

How to give your customers exactly what they wants


John Haylock shows business owners how to delight their clients, make more money and enjoy the lifestyle they desire. He has worked with and learned from a huge range of organisations over the past 20 years, including hundreds of accountancy firms throughout Australia and New Zealand.

John helped chartered accountancy firm STRATAGEM (now part of PricewaterhouseCoopers) achieve breakthrough performance by listening to and focusing on what clients really wanted – great work delivered on time with no surprises.  He currently works with BankLink – winner of the Most Innovative Approach to Business Award at the 2009 NZTE International Business Awards.  BankLink provides services to accountants throughout Australia and New Zealand.

Since 2003 John has written monthly articles on business development and marketing for The Journal – the publication of the New Zealand Institute of Chartered Accountants. He has presented Continuing Professional Development courses for NZICA and spoken at events run by both the Institute of Chartered Accountants in Australia and CPA Australia.

John is a dynamic speaker who inspires the people he works with to achieve outstanding success in their businesses. While John specialises in working with accountants, his key concepts apply to any type of professional or service-based organisation.

To contact John about speaking at your next event email john@absolute-certainty.com